Destiny USA | Syracuse

Destiny USA is the largest shopping, dining, and entertainment destination in New York State, located at 1 Destiny USA Drive in Syracuse. It spans over 2.4 million square feet and combines luxury outlet shopping, traditional retail, diverse dining, and a wide array of indoor entertainment under one roof. It is among the top ten largest malls in the United States and draws more than 26 million visitors annually.

GENERAL OVERVIEW

Opened: October 15, 1990 (originally as Carousel Center)

Rebranded: 2012, with expansion and the name “Destiny USA”

Developer/Owner: Pyramid Management Group

Levels: Six floors (including underground level), with four levels of retail

Parking: Over 5,500 spaces across several garages and lots

Public Transit: Served by Centro bus system

SHOPPING

Destiny USA is a hybrid between a traditional shopping mall and an outlet center. It features over 200 stores ranging from flagship retailers to high-end outlets.

Anchor Stores & Major Retailers:

Macy’s

Nordstrom Rack

Dick’s Sporting Goods

TJ Maxx

Best Buy

Forever 21

DSW

Popular Brand Outlets:

Michael Kors Outlet

Coach Outlet

Puma Outlet

Adidas Outlet

Old Navy Outlet

Vera Bradley Factory Store

Specialty Stores:

Apple Store

LEGO Store

Anthropologie

Urban Outfitters

Ulta Beauty

Lululemon

This combination allows for both everyday shopping and discounted brand-name merchandise in one destination.

DINING

Destiny USA offers over 30 eateries ranging from sit-down restaurants to fast food and snack kiosks.

Full-Service Restaurants:

The Cheesecake Factory

PF Chang’s

Texas de Brazil (Brazilian steakhouse)

110 Grill

Cantina Laredo (Mexican cuisine)

Charcoal Grill and Modern Buffet (new in 2025)

Casual & Quick Options:

Panera Bread

Shake Shack

Five Guys

Subway

Taco Bell

A&W

Dunkin’

Auntie Anne’s

Cold Stone Creamery

A food court on the second level offers a convenient range of fast food for families and large groups.

ENTERTAINMENT AND ATTRACTIONS

Destiny USA is not just a mall—it's an indoor entertainment hub with activities for all ages.

Regal Cinemas

19-screen movie theater with reclining chairs and stadium seating

Undergoing a $15 million renovation in 2025

WonderWorks

Indoor "edutainment" center with over 100 hands-on science exhibits

Includes a laser tag arena and a large indoor ropes course suspended high above the floor

RPM Raceway

Indoor go-kart racing track with electric karts for adults and juniors

5 Wits

Live-action adventure escape rooms and immersive puzzle-solving missions

Glow Golf

Indoor miniature golf course featuring glow-in-the-dark decorations and black lights

Amazing Mirror Maze

Family-friendly attraction with mirrored corridors and optical illusions

Museum of Intrigue

Once a popular interactive mystery experience combining storytelling with immersive acting; it closed in April 2025 after seven years of operation

NEW & UPCOMING DEVELOPMENTS (as of 2025)

JD Sports: Opened in early 2025, offering athletic and streetwear

40,000 sq ft Indoor Pickleball Facility: Under construction to meet rising demand for the sport

Virtual Reality Venue: 14,000 sq ft space for immersive digital experiences

Store renovations: Victoria’s Secret and American Eagle are undergoing full updates

These additions reflect Destiny USA’s ongoing evolution as a retail and lifestyle destination.

EMBASSY SUITES BY HILTON

Attached to the mall is the Embassy Suites Destiny USA, a seven-story hotel offering:

209 rooms

Complimentary breakfast

Evening receptions

Indoor pool and fitness center

Direct access to Destiny USA via an indoor walkway

It caters especially to travelers, convention attendees, and tourists.

EVENTS AND PROGRAMS

Destiny USA hosts a variety of seasonal and special events throughout the year, including:

Holiday celebrations

Fashion shows

Kids Club events and scavenger hunts

College student nights

Local vendor pop-ups

The facility is also used for large private events and promotional campaigns.

SECURITY & SAFETY

Destiny USA has invested heavily in improving safety, especially in response to past incidents. Measures include:

Increased security personnel and surveillance coverage

Bicycle patrols during warmer months

Collaboration with Syracuse Police Department

Upgraded lighting in parking garages

Enhanced monitoring at entrances

As of 2025, mall representatives and city officials have publicly stated that the mall is “safer than it has ever been.”

HOURS OF OPERATION

Monday to Thursday: 10 AM – 8 PM

Friday to Saturday: 10 AM – 9 PM

Sunday: 11 AM – 6 PM

Holiday and seasonal hours may vary

SUMMARY

Destiny USA offers:

One of the largest selections of retail brands in the Northeast

An extensive variety of dining choices

Indoor entertainment for individuals, families, and groups

Hotel accommodations with convenient mall access

Ongoing upgrades and new attractions

It serves not just as a regional shopping mall but as a destination complex for tourism, recreation, business, and family fun in upstate New York.